As a SaaS supplier, you do not provide a copy of the SaaS to your customer. Instead, you are providing your customer with a time-bound (for example, monthly or annual) right to access and use your software. Today’s tip: do not grant a license to your SaaS. Instead, provide your customer with the “right to use” or “right to access” the SaaS.
To learn more and join the conversation, check out my LinkedIn post.
As a SaaS supplier, ensure that your contract gives you adequate rights and licenses to the data your customer provides you so that you can do all the things you need to do to provide the SaaS and other related services. If you collect usage data or will be aggregating your customer's data into (hopefully, anonymous) data sets, make sure that you get the appropriate rights to do so as well.
To learn more and join in the discussion, check out my LinkedIn post.